"100% Satisfaction Guarantee" We want you to be happy with your purchase. If you are not 100% satisfied with your purchase, we will gladly exchange or simply refund your product price amount. Please contact us within 5 days of receipt of order for exchange or refund.Please note: *Shipping & Handling costs are not applicable for refund.

All Mellabelle Bath Treat products are handmade to order. Please allow proper processing time for all orders. Orders usually ship within 5 business days depending on the make up of the order. If any delay occurs you will be promptly notified. We will email you shipping details when your order ships. All orders including custom orders must be paid in full before shipping. We ship via USPS Priority Mail and Fedex depending on the weight of your order.